If you are using the Safari browser on a Mac, you may need to update your browser (https://support.apple.com/en-us/102665) or use a different browser such as Firefox or Chrome.
Or if you see a message like this that mentions cookies:
Licensing agreements for these databases require that access be extended only to authorized users. Once you have been validated by this system, a "cookie" is sent to your browser as an ongoing indication of your authorization to access these databases. This cookie only needs to be set once during login. If you are using a firewall or network privacy program, you may need reconfigure it to allow cookies to be set from this server. As you access databases, they may also use cookies. Your ability to use those databases may depend on whether or not you allow those cookies to be set.
The most common reason for this error is that your browser, security settings, or a firewall is blocking the retention of the internet cookie necessary to allow you to access the tutorial or video. Due to license restrictions, we need you to login with your M# and then your browser needs to remember that you are allowed access by setting a “cookie.”
Please adjust your browser cookie settings to allow the cookie to be accepted. If you are not sure how, you can do a Google search for the name of your browser plus "accept cookies" (without the quotation marks).
If you need technology help, please reach out to the IT Service Desk.
